Privacy Policy
Last Updated: June 2025
Bee Clean LLC ("Bee Clean," "we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our cleaning services. Please read it carefully.
1. Information We Collect
We may collect the following categories of personal information when you interact with our website, request a quote, or book a service:
- Contact Information: name, email address, phone number, and mailing or service address.
- Service Details: property type, preferred cleaning frequency, and any special instructions.
- Payment Information: billing details processed securely through our payment partners. We do not store full card numbers.
- Device & Usage Data: IP address, browser type, pages visited, referral URLs, and time spent on pages (via cookies or similar technologies).
- Communications: messages or feedback you send us via our contact form or email.
2. How We Use Your Information
We use the information we collect to:
- Schedule, confirm, and deliver cleaning services.
- Send service reminders, invoices, and follow-up communications.
- Respond to your questions and provide customer support.
- Improve our website, services, and marketing materials.
- Send promotional offers or newsletters (you may opt out at any time).
- Comply with legal obligations and enforce our terms.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes. Service records are typically retained for 3–5 years. When no longer needed, data is securely deleted or anonymized.
6. Your Rights & Choices
Depending on your state of residence, you may have the right to:
- Access the personal information we hold about you.
- Correct inaccurate or incomplete data.
- Request deletion of your personal information.
- Opt out of marketing communications at any time.
- Data portability — receive a copy of your data in a structured format.
To exercise any of these rights, please contact us at the information provided below. We will respond within 30 days.
7. Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.
8. Security
We implement industry-standard security measures — including SSL encryption, access controls, and secure data storage — to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet is 100% secure.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
10. Changes to This Policy
We may update this Privacy Policy periodically. When we make material changes, we will revise the "Last Updated" date at the top of this page. Continued use of our services after changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: